Customer reviews

Stories from our clients

HL really stood out to me as a reputable and established platform for do-it-yourself investors. They’re so trustworthy. HL’s customer service is also remarkable.

Helen started investing with HL to take control of her financial future.

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My experience using an HL Stocks and Shares ISA has been nothing short of excellent. I really like the ability to manage the account myself.

Andy found himself with spare cash and a desire to make it work harder for him.

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I jumped at the chance of having a solution managed by experts. It has made my life much easier, and it’s put my mind at ease.

Khalid recently invested in the HL Ready-Made Pension Plan.

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I love that I’m able to make payments as and when I can afford to, and I’m not tied into paying in the same amount each time.

Joanna is a sole trader who recently opened an HL Lifetime ISA (LISA) to help her save for retirement.

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I’ve found benefit in making monthly contributions, practicing ‘pound cost averaging’. It involves regularly investing rather than putting in a lump sum.

Andrew invests monthly to benefit from compound growth.

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I just think HL are a really good company. They know what they’re doing. They’re a trustworthy company. There’s just something about them that makes you feel safe.

Lynne uses HL insights to help her manage her pension.

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I became an HL client about 18-20 years ago with the aim of saving to retire early. HL had lots of information on their website to help.

Christopher manages his wealth under one roof, and uses the linked account service to manage his family’s money too.

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The HL SIPP is extremely flexible which suits me perfectly. I don’t get paid the same day each month, so I needed a pension where I could make contributions whenever it suited me.

Holli is self-employed and recently opened an HL Self-Invested Personal Pension (SIPP) to help her save for retirement.

Read Holli's story

Hear what our clients have to say

How financial advice has helped Christopher navigate the investment world.

Client Christopher speaks to the camera.

"I was extremely satisfied with the financial advice that I received because the adviser took the time and effort to actually understand my position and understand what my criteria were, what my concerns were.

I definitely gained confidence as a result of the advice I had because it meant that when I went to invest the lump sum that came with my pension, I was able to understand how to split it up across different funds, what sort of numbers I would be expecting to come out of it.

Just a general confidence and comfort gain. The fees charged for the service provided were in fact quite reasonable considering the amount of work that had to be done, both in supporting me through getting the funds out of the previous pension providers and also in the rearranging of the investments that I had.

After getting the advice, I actually felt a lot more relaxed. The outshot of the advice was a rearrangement of how my SIPP was invested, which has been very beneficial. So the investment choices that I had made for me by HL, have proved to be, I think, very wise.

We're able to have a holiday over to the States and travel in a lot more comfort than we would have done otherwise and not had a concern at all about the cost of doing so."

How we've helped clients overcome their retirement concerns.

How self-employed clients Holli and Joanna are saving for retirement.

Holli: "My pension was a very big priority when I started my own business. I decided to transfer my old workplace pension to HL purely because I wanted everything in one place. It is very easy now with HL that I manage all my pensions under one roof."

Joanna: "When I went self-employed, one of the things I was really aware of was that I wouldn't automatically receive a pension from my workplace anymore. So it was important to me to think about saving for my later life. I did consider a pension, but I wasn't sure what my options were. So I had a look at the Hargreaves Lansdown website to see what potential things I could use to save for later on.

I would say to other people looking to go self-employed for the first time that they should definitely go for it after they've fully considered what it means for their finances. I think it was really important from the outset for me to think about how to save for my future, how to put away money for my retirement, and also to make sure I had enough money to pay my tax bill each year.

I did consider opening a HL SIPP, but having only recently gone self-employed, I wasn't quite sure what the future holds and I wasn't completely confident about locking my money away long term in that pension.

What I like about the HL LISA is that I can access the money at any age if I need to. I do realise that there would be a government penalty if I did that, but the flexibility puts my mind at ease."

Why open an account with HL?

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Boring Money Best For Customer Service 2024 Award

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Boring Money Awards 2024

Best Investment App
Boring Money Awards 2024

Best Online Stockbroker 3 Years Running
The Personal Finance Awards 2023/24

Ready-Made Investments

Ready-Made Pension Plan

Active Savings Account

Stocks and Shares ISA

SIPP (Self-Invested Personal Pension)

Lifetime ISA

Fund and share account

Cash ISA

Junior SIPP (Child's pension)

Junior Stocks and Shares ISA