Responsible Business
Our Four Pillars
Our people
We ensure we create an inclusive, diverse and healthy workforce with equal opportunities for all.
Our values
We apply our values to every aspect of the company, this is no different when it comes to acting as a responsible business. We put the client first, show courage, we are always curious, care deeply and are one connected team for our people, our community, the environment and our clients.
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Client First - What’s the best outcome for the client? This is the question that guides our decision making.
- Show Courage - We are never afraid to challenge the status quo. We always act with integrity, doing what’s right even when it’s hard.
- Always Curious - We see potential everywhere. We look outside our business for inspiration and are always asking questions that will help us to be even better at what we do.
- Care Deeply - Everyone at HL genuinely cares. We support each other to deliver an outstanding experience for clients and an inclusive culture for our colleagues.
- One Connected Team - We’re one team and it shows. We work together to drive the business forward and deliver great client outcomes, service, expertise and value.
Some of our Responsible Business initiatives include:
HL Foundation
We want to help the next generation. We want to support local communities, improve people's health and wellbeing and change people's lives for the better.
Sustainability
Conducting our business in a responsible and sustainable way is important, evidenced by initiatives and targets we are engaged with.
Inclusion and Diversity
We believe in a culture and inclusive colleague experience that values people from all walks of life.
Financial Resilience
In order to achieve our purpose, to empower people to save and invest with confidence, we must encourage clients to take control of their financial future and support them in establishing and maintaining the resilience that this requires over a lifetime. To this end, HL has established a Savings and Resilience Barometer, based on the 5 key areas of our 5 to Thrive campaign produced every 6 months with Oxford Economics.
50:50 The Equality Project
The initiative is committed to inspiring and supporting organisations around the globe to consistently create journalism and media content that fairly represents our world.