Getting guidance on your pension options

What you do with your pension is an important decision. You need to make sure that you understand all your options and check that what you plan to do is right for your circumstances. Usually, the first step is getting guidance from Pension Wise.

If you want to book a face to face appointment you can call Pension Wise directly or follow the link below to make a telephone booking.

If you'd like us to make the appointment on your behalf, please call our helpdesk on 0117 980 9926.

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What is Pension Wise?

Pension Wise is a free and impartial government service designed for everyone aged 50 or over, who has a UK-based personal or workplace pension. It aims to help you understand what type of pension you have, how you can access your savings and the potential tax implications of each option.

The service also provides guidance on how to shop around and find the best product for your needs. It also covers how to spot a pension scam, and what to do to avoid them.

The best way to get guidance is by talking to a specialist. You can do this over the phone or in person. All you need to do is book an appointment for a time that suits you. Alternatively, you'll find lots of information on their website www.pensionwise.gov.uk.

How to book your Pension Wise phone appointment

You've been signposted by your pension provider for a free Pension Wise phone appointment to talk about the options for your defined contribution pension.

During a Pension Wise appointment, a specialist will talk you through your options for taking your pension money.

Your appointment will last around 60 minutes.

The specialist will:

  • explain your pension options

  • explain how each option is taxed

  • tell you what your next steps are

Book your free appointment online

You can also book by calling 0800 100 166 free or, if you are overseas, by calling +44 1633 745 828*.

Lines are open Monday to Friday, 8am to 6:30pm UK time.

*International call charges may apply.

Why should I use Pension Wise?

The guidance you get from Pension Wise is a valuable first step in retirement planning. It will help you to understand the full range of pension options available, and give you an idea of what to do next. Even if you're confident with your decisions, talking things through and double checking you haven't overlooked anything could save you trouble later on.

Just remember this is guidance, not personal advice. You may still want to speak to a financial adviser afterwards. Either way it's likely you'll be in a much better position when it comes to knowing your pension and income options.

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