Full year revenue rose 7.2% to £2.5bn, reflecting a significant increase in International Solutions, as more Customer Fulfilment Centres (CFCs) came online. Five CFCs opened in the year, including two in the US. The core Retail business also grew. However, continued investment in the Ocado Smart Platform (OSP) meant pre-tax losses widened by £124.6m to -£176.9m.
Ocado expects Ocado Retail to ''return to strong mid-teens'' revenue growth in the new financial year. Capital expenditure is expected to rise around 18% to £800m to support ongoing OSP investment. No new Solutions deals were announced, Ocado is ''in conversation with a number of retailers and continue[s] to target further Solutions deals''.
The shares fell 9.2% following the announcement.
View the latest Ocado share price and how to deal
Our View
Ocado Retail - 50% owned by M&S - is experiencing a slowdown compared to the exceptional demand from last year's lockdowns. Labour shortages, cost inflation and customers spending less time at home all adds up to a tougher time.
On a two-year basis, Ocado is doing better, but predicting trading patterns from here is tough, too. Exactly how much of the increased demand from the last 18 months is permanent is unknown. That's especially true when you consider the current inflationary environment, which means household incomes are spread more thinly. That could leave more premium food options like M&S and Ocado rubbed off shopping lists.
But the business case for Ocado PLC hinges on a very different story to the delivery vans you'll see on roads nationwide.
Ocado Solutions charges third party retailers to use Ocado's robotic systems. Hundreds of thousands of orders are processed each week, with the help of automated 'bots' scurrying around the trademarked grid systems.
The pandemic has turbo charged the shift to online shopping, increasing demand for the kind of technology Ocado specialises in. That makes it especially disappointing that the number of new deals being struck is still modest.
Expansion also comes at a cost, with Ocado stumping up hundreds of millions to fund Customer Fulfilment Centres (CFCs) - a far cry from the capital-light, tech business investors had once expected. The group's already upped its planned capital expenditure yet again, and increased investment has become a staple line in company results. That's all well and good so long as new deals are forthcoming. Investing heavily is justified when scalability is supposedly round the corner, but so far this isn't the case.
The rate of profitability of existing Customer Fulfilment Centres (CFCs) is also a disappointment. And the centres are long term investments, so it takes years to know if they will pay off.
We don't have any near-term funding concerns. But it's important the expected wave of new deals comes to fruition. If things don't go to plan, we can't rule out Ocado asking investors to open their wallets again.
We should be clear we think Ocado has a pretty amazing product. It's the only global provider of an end-to-end, online grocery platform. That's an enviable position in today's climate. As the group builds scale and partnerships mature, profits and free cash should flow. But if new Solutions deals don't come fast enough, that plan gets thrown.
Thin profits make Ocado hard to value, but on a share price to sales basis, the market's excited. This is a mark of confidence, but could limit upside potential and there are no guarantees.
Ocado key facts
All ratios are sourced from Refinitiv. Please remember yields are variable and not a reliable indicator of future income. Keep in mind key figures shouldn't be looked at on their own - it's important to understand the big picture.
Full Year Results
The Retail business, which is half owned by Marks & Spencer, saw revenue rise 4.6% to £2.3bn, and is up over 41% on pre-pandemic levels. Revenue growth started to slow over the second half of the year as customers started to return to pre-pandemic shopping behaviours. All costs rose, including an £18m rise in marketing costs, plus higher labour and distribution costs. As a result, cash profits (EBITDA), rose more slowly than revenue, and was up 1.3% to £150.4m.
Increased capacity helped fee revenue in UK Logistics & Solutions rise 27.8% to £149.7m. Cost recharges, which includes costs recharged to the Retail business, relating to distribution costs, rose 4.4% to £560.7m. Increased fees from Ocado Retail and Morrisons helped EBITDA rise 54.3% to £68.5m.
The first CFCs in the US for Kroger went live in Monroe, Ohio, and Groveland, Florida, helping boost the International Solutions business. Revenue rose from £16.6m to £66.6m. Fees invoiced increased 15.4% to £143m. There was a total of £337.6m of fees not recognised as revenue because CFCs aren't live yet, at the end of the year.
There was a free cash outflow of £764.6m, including the acquisition of Kindred systems and Haddington Dynamics. Refinancing meant net debt reduced substantially and stood at £359.8m at the end of the year.
This article is original Hargreaves Lansdown content, published by Hargreaves Lansdown. It was correct as at the date of publication, and our views may have changed since then. Unless otherwise stated estimates, including prospective yields, are a consensus of analyst forecasts provided by Refinitiv. These estimates are not a reliable indicator of future performance. Yields are variable and not guaranteed. Investments rise and fall in value so investors could make a loss.
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