How to manage your paperless preferences

Going paperless is quick and easy. Here’s how to change your preferences.  

On this page

Before you start

You need to be able to log in and see your accounts online before you can change your preferences. 

How to change your paperless preferences on the website

  1. Log in online to see your accounts.   
  2. Select ‘Account settings’ from the tab list.   
  3. Select ‘Personal details and statement delivery’.  
  4. Select to receive your contract notes and investment reports By Post or Paperless.  
  5. Select ‘Save’ to confirm.  
Change paperless preferences

What happens next

We’ll send your documents in the way you’ve chosen.

Prefer to speak with someone

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