Marchex, Inc. provides conversation intelligence platform. The Company provides conversational intelligence artificial intelligence (AI)-powered solutions. The Company’s product offerings include Marketing Edge, Sonar Business Text Messaging, Marchex Platform Services, Spotlight and Engage. Marketing Edge leverages conversational intelligence with generative AI to form a comprehensive marketing attribution and conversation data solution. Sonar Business Text Messaging is an AI empowered, intelligent workflow enabled mobile messaging solution that enables operations, sales and marketing teams to communicate personally with field staff, prospects and customers. Marchex Platform Services is an API-based, conversation intelligence product that allows executives, sales, customer engagement and marketing teams to apply Marchex AI to any calls, regardless of communication platform, in order to identify actionable insights from conversations with their customers.
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