Strategic report Governance Financial statements Other information SECTION 172 STATEMENT CONTINUED Launch of HL Way During the period under review, the Group launched the HL Way as an umbrella term for ‘how’ we act within the Group. Further information on the HL Way can be found on page 31. In developing and launching the HL Way, the Group has paid particular regard to: • Ensuring that the HL Way encourages a culture that will ensure the delivery of the best outcomes for clients and our community; • The views of colleagues to ensure that the HL Way was created through consultation and based on the best practice that already existed and was communicated effectively; and • The requirements of the FCA, ourregulator, and the expectations of our shareholders in relation to our ability to ensure that we have effective decision making and risk management. Setting climate During the period under review, the Group set the target of becoming carbon related targets neutral by 2025 for Scope 1, 2 and 3 business travel and employee commuting emissions and of becoming net zero across all emissions no later than 2050. In setting these targets, the Group has paid particular regard to: • The Group’s impact on the environment and in particular that the use of carbon offsetting and aiming for being carbon neutral rather than net zero by 2025 was less beneficial for the environment. Work is being undertaken to work collaboratively with the Group’s suppliers and analyse the Group’s full Scope 3 emissions with the aim of bringing forward the net zero target once this data is available; • The importance of climate related matters to our colleagues and potential benefits in terms of improving colleague retention and recruitment; • Communication from our major shareholders who have highlighted that climate and the environment is a focus for them; and • The growing awareness of climate related issues amongst our clients and the community and the need for us to be a responsible business. 133 Hargreaves Lansdown Report and Financial Statements 2021