Strategic report Governance Financial statements Other information RESPONSIBLE BUSINESS TOWARDS HIGHER STANDARDS CONTINUED Following COVID-19, we are Doing it better for our colleagues: We shred and recycle all confidential waste. Environment on a mission to come back We promote energy efficiency and the avoidance We save energy through the passive infrared 100% of waste throughout our operations, in sensor lighting in our offices and we have a to the office greener. accordance with our environmental policy. number of initiatives internally to reduce our paper use, with the ambition of being a paperless of the general waste and mixed •Improved recycling initiatives – 100% of the office. These activities are supported by running recycled packaging disposed of general waste and packaging disposed of in our educational talks to p ote recycling, from in our head office is recycled head office is recycled. We are implementing rom HL is listed on the FTSE4Good index series, external speakers such as City to Sea, Avon demonstrating our strong environmental, social food waste recycling across our offices; Wildlife Trust and The Soil Association. We 100% and governance principles, having been Reduced our water usage by 14%, in line with donate old office and IT equipment to schools • independently assessed according to the our ambition to minimise our water usage and charities where appropriate or dispose of FTSE4Good criteria. The FTSE4Good index across our operations; via specialist third parties. we source 100% of our energy measures the performance of companies that from renewable sources meet globally recognised standards on corporate •Improved integration of sustainable Our Financial Advisers are spread throughout social responsibility. To be included, companies procurement processes; and the UK which minimises travel time and must support human rights, have goodrelationships with various stakeholders, be making •Set our Environmental Policy andconsiderations.carbon emissions. We also provide a telephoneadvice service where a face-to-face meeting 22% progress to become environmentally sustainable, is not required. For the year ending 30 June ensure good labour standards (not only for their Following COVID-19, we are on a mission to come COVID-19 has resulted in the facilitation of 2021 our emissions per own company but for companies that supply back to the office greener. This a core principle ofmoving the majority of our colleagues to work employee decreased by 22% them) and seek to address bribery and corruption. our sustainability strategy. Working alongside from home using laptops, which, as well as colleagues across internal departments we are consuming less power than desktop computers, The importance of climate change at HL is embedding sustainability considerations within championed by our internal Environment, Social our return to the office planning. This includes reduces our employee commuting emissions and Governance (ESG) Committee, which advocating for employees to engage in too. This agility has demonstrated how we can continually drives our ESG practices. The sustainable behaviours by providing the facilities remain operationally resilient whilst maintaining a Committee, which includes investment within our office, such as bicycle storage, free high quality client service and allows us to explore managers and senior leaders, provides oversight bicycle maintenancechecks and amenities further options of implementing colleague and and governance of our broader internal and such as changing rooms to enable more environmentally friendly work patterns. external plans which is driven by the Board. sustainable commuting. We recently increased the allowance available for the Cycle to Work Scheme and offer season ticket loans for employees to use public transport. 43 Hargreaves Lansdown Report and Financial Statements 2021