Strategic report Governance Financial statements Other information STRATEGY OUR PEOPLE CONTINUED Reward We have human resource policies in place to We currently have eight apprentices on our Response rate to the annual Key to attracting and retaining the best people attract a diverse workforce and our colleagues schemes, we are in the process of recruiting an colleague engagement survey is our approach to reward. We use independently can expect to develop in an environment that Early Careers specialist whose role will be to benchmarked pay and benefits data to ensure is free from discrimination and harassment. develop the strategy, which will include offering we pay our colleagues fairly for the work they do. We are an equal opportunities employer and more opportunities in the year ahead. To complement our pay, we include the majority give full consideration to all applications. Our Placement Scheme supports seven of our colleagues in a bonus scheme linked to colleagues and is designed to give participants the success of HL and individual performance. If colleagues become disabled, we strive to a preview of working life over a 12-month period The ‘how’ is just as important to us as the ‘what’ continue employment, either in the same or an and gain hands on experience of our working and and colleagues are assessed on the delivery of alternative position, with appropriate retraining social life. We offer placements in a variety of their objectives, the behaviours they display and being provided. A full assessment of their need business areas as well asproviding a range of how they’ve demonstrated our values. is undertaken and reasonable adjustments additional projects in which to get involved. As We believe in clear, fair and transparent pay and made to the work environment or practices part of the programme, placement students reward. Our salaries go beyond our legal obligations,to support them. work on a live client focused project which is the National Living Wage (and national minimum Developing people and building a talent pipeline presented back to our CEO. wage for those on internships, placements or We have developed a range of schemes to widen Our graduate training scheme looks to build Response 70% apprenticeships) and we are proud to say that our recruitment pool, improve diversity, and grow talent on our bespoke two-year programme No response 30% we are now Living Wage Foundation Accredited. the skills and capabilities of our people including with rotations across key departments before We believe that our colleagues should be able (numbers represent active participants): choosing a specialism. Graduates are coached by to share in the success of our business and all senior managers and members of the Executive Annual colleague •Apprenticeships – 8; engagement survey colleagues are eligible to sign up to our Save as Committee, and mentored by previous You Earn (SAYE) scheme. As at 31 March 2021, •Placements – 7; graduates, giving the programme a nurturing and 72% 55% of eligible colleagues participated in our •Graduate scheme – 6; and supportive feel. At the end of the programme, Sharesave Scheme. the graduates find a role at HL that matches their •Mentoring – 65 mentors, 72 mentees. personal skills and ambitions and meets business of colleagues agreed that HL To complement our direct financial rewards, need. We had three new graduates start the values and promotes we provide Company matched pension We offer two types of apprenticeship – the New colleague diversity contributions (which includes a double matching Specialist Apprenticeships (NSA) which offers the scheme in 2020 and expect a further five to start scheme to encourage our colleagues to save fortheir retirement) and extended life insuranceopportunity for new colleagues, without previousexperience, to develop skills and experiencein September 2021. We welcome applicants froma broad range of backgrounds and see theprogramme as a great source of diversity of 72% protection. HL Rewards, our flexible benefits within a particular profession; and our Career Development Apprenticeship (CDA) which is thought for HL. of colleagues would recommend HL scheme, offers a great range of protection, as a good place to work health, financial and lifestyle benefits to ensure an opportunity for colleagues who are already we provide a benefits package that our working at HL in a specialist role, to develop colleagues value. This includes the introduction their skills through its completion. of double matching of any payroll giving that colleagues make to the HL Foundation. 33 Hargreaves Lansdown Report and Financial Statements 2021